Azure Virtual Desktop (AVD)

Access your work computer from any device, whether you're at home, in the office, or on the move. Azure Virtual Desktop provides a secure and consistent Windows experience, ensuring you have all your files and applications at your fingertips. 3x daily backups and 99.9% uptime. Hosted in Canadian Microsoft Azure data centers.

According to a 2021 Forrester study on the economic impact of Azure Virtual Desktop, companies often see productivity gains due to reduced downtime and improved remote access

Microsoft 365 Business Premium

Fully managed setup: Outlook, OneDrive, Teams, Intune, Defender. Copilot-ready (AI productivity). Ongoing compliance & updates.

Microsoft 365 Business Premium helps SMBs with setup, security, and collaboration tools like Teams. A 2025 Microsoft customer story highlights how businesses use Microsoft 365 to save time on administrative tasks

End-User Support (9–5, Unlimited)

Here When You Need Us

Our support team is available Monday through Friday, 9 AM to 5 PM, to assist with any technical issues or questions. No complicated ticket systems—just straightforward help when you need it.

We Resolved= 90% of support tickets within 1 hour

Data Backup (3x Daily)

Your Data, Always Protected

We automatically back up your important files and emails three times a day. In case of accidental deletion or unexpected issues, we can quickly restore your data, minimizing disruption.

Data backup solutions often highlight recovery time and downtime reduction. A 2023 Veeam report noted that businesses with frequent backups (e.g., 3x daily) can reduce downtime by up to 80% compared to daily backups. Recovery speed is a key metric for SMBs.

Managed Security

Keeping Your Work Safe

We continuously monitor and protect your systems against cyber threats. Our security measures ensure that your data and applications remain safe.

Cybersecurity is critical for SMBs, with Microsoft Defender and Intune helping prevent attacks. A 2024 Microsoft report highlighted that businesses using managed security services avoid 60% more breaches than those without. Real-time monitoring often catches threats early.

Email Signatures

Consistent, Professional Branding

We implement and manage standardized email signatures across your organization using Exclaimer. Ensure every email sent by your team looks professional, complies with legal requirements, and reinforces your brand identity. Updates and changes are handled centrally, so your signatures are always up to date.

Exclaimer helps with branding consistency, which can improve email open rates by 10–15% according to a 2023 marketing study. SMBs often struggle with manual signature updates, so centralized management is a key benefit.

Password Manager

Secure Access, Simplified

Protect your business with LastPass, a leading password manager. We help your team generate, store, and share strong passwords securely, reducing the risk of breaches. Enjoy easy access to accounts with one-click logins, while maintaining robust security and compliance for your organization.

Password managers like LastPass reduce password-related breaches by up to 50%, according to a 2024 cybersecurity report. SMBs often face issues with weak or reused passwords, leading to support tickets.

Voice Services (MS Teams)

Modern Business Calling

Enable seamless business communication with Microsoft Teams Voice. We set up and manage cloud-based phone systems, direct routing, and call plans so your team can make and receive calls from anywhere, on any device.

Microsoft Teams Voice can reduce communication costs by 20–30% compared to traditional phone systems, according to a 2025 Microsoft case study. Retailers often benefit from unified communication tools like Teams.

Smart Biz Kit's

Comprehensive Business Solutions

Smart Biz Kit's offers a range of services tailored for small to medium businesses, including IT support, cloud solutions, and cybersecurity. Our experts work with you to implement solutions that drive efficiency and growth.

Bundled IT solutions like Smart Biz Kit's often improve efficiency by 15–25% for SMBs, according to a 2024 Gartner report on managed services.

Hardware Procurement

Right Devices, Right Price

We help you select, source, and deploy business-grade hardware. Benefit from our vendor relationships and expertise to get reliable devices at competitive prices, fully configured for your team.

Bulk hardware procurement through MSPs can save SMBs 10–20% on costs due to vendor relationships, per a 2023 IDC report.

Web Development

Your Online Presence, Managed

From modern websites to custom web applications, we design, build, and maintain your digital presence. Our team ensures your site is secure, mobile-friendly, and aligned with your business goals.

A well-designed website can increase leads by 20–30% for SMBs, according to a 2024 HubSpot report on digital marketing. SMBs often see tangible results from improved online presence.

Automation Services

Work Smarter with AI

Unlock productivity with Microsoft 365 automation tools. We help you automate repetitive tasks, integrate AI-driven workflows, and leverage the latest in Microsoft’s AI ecosystem to streamline your business operations.

Microsoft 365 coPilot can save users 10–20 hours monthly on repetitive tasks, per a 2025 Microsoft productivity study.